Compartir
Application of service quality models in stock broking firms
Shergill Sarabjit Singh S
(Autor)
·
Independent Author
· Tapa Blanda
Application of service quality models in stock broking firms - S, Shergill Sarabjit Singh
Sin Stock
Te enviaremos un correo cuando el libro vuelva a estar disponible
Reseña del libro "Application of service quality models in stock broking firms"
Service quality involves a comparison of expectations with performance. According to Lewis and Booms (1983) service quality is a measure of how well a delivered service matches the customer's expectations. Generally the customer is requesting a service at the service interface where the service encounter is being realized, and then the service is being provided by the provider and in the same time delivered to or consumed by the customer. The main reason to focus on quality is to meet customer needs while remaining economically competitive in the same time. This means satisfying customer needs is very important for the enterprises survive. The outcome of using quality practices.
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
- 0% (0)
Todos los libros de nuestro catálogo son Originales.
El libro está escrito en Inglés.
La encuadernación de esta edición es Tapa Blanda.
✓ Producto agregado correctamente al carro, Ir a Pagar.
