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Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right !
Carlo G. Santoro
(Autor)
·
Createspace Independent Publishing Platform
· Tapa Blanda
Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right ! - Santoro, Carlo G.
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Reseña del libro "Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right !"
Performing Retail Sales & Customer Service will then move on to various sales techniques - outlining why a particular method is used and how this is advantageous in a selling environment - with sections on advanced techniques such as value-add selling and positive pitching. A comprehensive guide to Point of Sale (POS) is also covered. We Discuss; Greetings Discovery Offering the Solution Creating Interest with Features & Benefits Overcoming Objections Closing the Sale Additional Selling Techniques Point of Sale (POS) Phone Calls, Emails & Internet Sales Complaints Handling & Store Security
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